We would like to take this opportunity to remind our clients that we cannot send invoices to your insurance company automatically. Unfortunately, due to the high volume of claims we submit, we are unable to check records for unclaimed treatment.
We will include all visits billed on our system at the time of submitting your claim form. After this, we do request that you contact our office upon receipt of any further insurance related invoices.
Some Insurance policies do require a continuation form with each invoice submitted. In this instance, please send the claim form into us as soon as possible. If you are unsure, please check with your insurance company.
We recommend that you keep in contact with your insurance company on a regular basis, so you are aware of their progress with your claim. We are unable to chase them on your behalf; it must be the policy holder.
If you have any questions regarding your insurance claim, please do not hesitate to contact our accounts department on 01903 882 384.